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FAQ

 

Q. How Long Does It Take My Order To Ship?

A.  In Stock Items ship in 2-3 business days.  Items that are Noted Custom made Allow 15 business days for that item to produced and then shipped to you.  Business Days are Monday-Friday.   Holidays are Excluded. 

Q. Do you offer exchanges or refunds?

A. We currently only offer exchanges and store credits but no refunds.  We recommend to follow the size chart to order the correct size.  In order to be eligible for an exchange or store credit we must be contacted within 10 days of receiving your order.  The merchandise must also be in the condition in which it was received ie; still in the plastic and with tags.  All items are Custom Made which means once you place an order the item then gets made.  When an item  is return for an for an exchange there is a 25% restocking fee (shipping cost not included).  You (the customer) is responsible for the reshipping cost.

 Q. Can I cancel an order after it has been placed?

A.  No we do not cancel orders after it has been placed.